Customer Service, which sometimes has a negative connotation, if done correctly, can be amazing. Twitter is by far the best tool available right now for customer service because it’s instant and it’s free. With the connectivity made possible by social media, businesses have found a novel way to engage their customers, help them solve their [...]
When you actively connect with your customers, they remember you longer and are more likely to reward you with increased sales. When it comes to connecting with customers, many companies are turning to Twitter. But why? Increasingly, companies are finding that they can tune in to consumer buzz about their brands through Twitter. Twitter’s ever-convenient [...]
Twitter is a fast growing "micro-blogging" service and social network all wrapped into one. After some bumpy roads & strong growing pains the free service that allows hyper-connectedness & an… Continue reading …